Making It Easy for Patients to Say "Yes"

Making It Easy for Patients to Say "YES" is for dentists and team members who want to improve case acceptance and profitability.

Making It Easy for Patients to Say "YES" is for dentists and team members who want to improve case acceptance and profitability. Its focus is on influencing patients to accept complex care dentistry – cosmetic, implant, and rehabilitative care. The book takes its readers step-by-step through the new patient process from the initial telephone call through financial arrangements. Making It Easy for Patients to Say "YES" also discusses: Setting fees for complex care dentistry How to be a more interesting communicator The five critical dialogues that help patients make good dental health care decisions How to manage patients who are not yet ready for care Discovering patient readiness for care The role of the dental hygienist in case acceptance of existing patients Working within the team approach – specialists and general dentists working together This book teaches readers proven concepts that have been successfully into dental practices world-wide.

Dr. Paul Homoly, CSP, is a world-class leader in dental education. As a comprehensive, restorative dentist and acclaimed educator for over twenty-five years, he is known for his innovative and practical approach to dentistry. Paul is author of the best-selling books Dentists: An Endangered Species, Isn’t it Wonderful When Patients Say “Yes,” Making it Easy for Patients to say “Yes,” and Break Through. He’s authored the on-line curriculum, Case Acceptance for Everyday Dentistry. This work is also available as an app in iTunes. Paul devotes his full time focus to coaching, authoring and innovating. He is a member of the American Dental Association, The American Academy of Cosmetic Dentistry, The North Carolina Dental Society, and is licensed to practice dentistry in the great state of North Carolina. Paul holds the highest earned designation in professional speaking – Certified Speaking Professional (CSP) – from the National Speakers Association. Fewer than ten percent of professional speakers are distinguished at the CSP level. He is the first and only dentist in the world to earn this designation. Paul is president of Homoly Communications Institute. Its focus is to coach high performance dental teams and advance communication in dentistry worldwide. Paul’s unique process helps dentists master their practice, giving them more freedom in their work and life.